Tuesday, November 01, 2016

Yeah, Black Friday Deals Are Pretty Much The Same Every Year

People usually don’t save their Black Friday circulars from year to year, because that would be really weird. Here’s the thing, though: the deals on the shopping holiday aren’t that great to begin with, and they also repeat from year to year.

Flipping through old circulars dating back to 2008, the Wall Street Journal noticed that the items and even the prices don’t change very much from year to year on the front covers of print and digital Black Friday circulars.

A Target spokesperson pointed out the obvious thing: the items appear year after year because people want to buy them year after year. “Our Black Friday ads are intended to showcase the products our guests want,” he told the paper, and the items that they want during the holiday season are toys and small appliances.

That’s why 80% of the items on the front covers of circulars are the same from year to year. Sure, there’s the occasional fad like netbooks or hoverboards, but most of the same items appear at the same prices for years in a row.

This isn’t news to Consumerist readers: heck, even “Black Friday in July” deals tend to repeat from year to year at stores like Target. Retailers run the risk of driving some dedicated deal-hunters away with repetition, but maybe they’re just depending on our poor collective memory to make the deals look good.

Black Friday’s Inside Secret: Same Deals Every Year [Wall Street Journal]


by Laura Northrup via Consumerist

Chipotle Investors Looking To Remove Founder & Co-CEO Steve Ells From Board Of Directors

Things over at Chipotle haven’t been exactly great this past year, what with all that food-borne illness stuff, tanking stocks, and customers fleeing. And things might not be getting any better — or a least for the co-captain of the ship, Steve Ells, as some investors are now calling for the co-founder to step down from his position as chairman of that board. 

Reuters reports that Chipotle investors Amalgamated Bank and CtW Investment group on Tuesday called to replace co-CEO Steve Ells with an independent director.

Despite the call to action, an actual change won’t occur until sometime next year, at the Chipotle 2017 annual board meeting.

“Chipotle’s closed-off and limited governance structure is unsustainable and counterproductive, posing a direct risk to shareholders and the public at large,” Amalgamated Bank CEO Keith Mestrich said in a statement to Reuters.

This isn’t the first time the investors have gone after Chipotle board members, Reuters reports. Back in April, CtW failed in urging investors to remove two longtime board members.

The renewed effort to revamp Chipotle’s board comes just weeks after activist investor Bill Ackman’s Pershing Square Capital Management took a 9.9% stake in the fast-casual restaurant.

That investment, valued at about $1.2 billion, made Pershing the second largest holder of Chipotle shares and signaled to some analysts that Chipotle would soon be on a path to reinvigoration following its recent slumping sales.

Chipotle has spent the better part of 2016 trying to dig its way out of a food-borne illness and safety hole and attempting to bring in customers by giving away free food — to kids, college students, and others — launching limited-time promotions, and a temporary loyalty program.

Those measures don’t seem to be helping the company rebound. A survey recently found that 25% of former customers have stopped going to the restaurant or have been stopping by less frequently.

Ells founded Chipotle in 1993 and has been Chairman of the Board since 2005. He’s shared the co-CEO title with Monty Moran since 2009.

Chipotle investors want to oust its founder Steve Ells as chairman [Reuters]


by Ashlee Kieler via Consumerist

Twitter Launching Direct Message Bot Feature To Help Companies With Customer Service

There are some customer service situations where you might want to talk to a human about your problem in detail, but in others, communicating with a preprogrammed robot may resolve an issue more quickly. For those cases, Twitter is introducing a chatbot that companies can use to talk to customers via the platforms Direct Messages feature.

Twitter today announced new automated welcome messages companies can uses as responses to customer DMs, and quick replies customers can use to ask about common issues like “Where’s my order?”

The welcome messages allow business to reach out to customers as a DM conversations begin, without waiting for people to send the first message.

Businesses can create multiple welcome messages and deep link directly to a specific greeting from Tweets, websites, or apps.

The thinking is that a DM bot can help “customers more easily provide information to solve problems before an agent sees the first message,” or provide simple automated services.

Thus far, companies including Evernote and Pizza Hut have signed on.

“These features are designed to help businesses create rich, responsive, full-service experiences that directly advance the work of customer service teams and open up new possibilities for how people engage with businesses on Twitter,” the company says.


by Mary Beth Quirk via Consumerist

Why The Supreme Court Suddenly Cares About Cheerleader Uniforms

When you strip off the logos from your typical cheerleader’s uniform — especially in high school and college — you’re left with something that is still distinctly an outfit meant for a cheerleader. But can a uniform manufacturer copyright that basic uniform design? It’s a question currently before the U.S. Supreme Court, and one whose answer could have far-reaching implications.

Can You Copyright Clothing?

Section 113(b) of the Copyright Act excludes “useful articles” from copyright protection. The idea is to prevent every little thing from being copyrighted and monopolized. You can have a copyrighted piece of artwork printed on a mug but that doesn’t mean the mug itself has copyright protection.

Unique useful items can enjoy patent protection, but that is more difficult to obtain and doesn’t last as long as a copyright. This distinction is more important today than it was when the Copyright Act was written, as corporate copyrights can now last a century or more.

Fashion design presents a legally problematic gray area for copyright. Just like the aforementioned mug, you can have a T-shirt with a copyrighted print on it, but that doesn’t necessarily turn the shirt into a separate copyrighted piece.

And if you allow that using certain colors on an article of clothing constitutes a copyrightable work, what’s to stop someone from trying to make the claim that they have copyrighted all black shirts? Yet there’s still some room for copyright in fashion. For instance, you can copyright an original fabric print, even if you can’t necessarily copyright the dress made from it.

Which brings us to the battle of the cheerleader uniforms.

Give Me A ©!

In 2010, a uniform company called Star Athletica published a catalog of basic cheerleader uniform designs. Competitor Varsity Brands sued Star Athletica, alleging — among other things — copyright infringement.

Below are two of the exhibits submitted along with the original Varsity complaint. On the left is a Varsity design and on the right is a picture from the Star Athletica catalog:
cheerleaderexhibits

A U.S. District Court in Tennessee sided with Star Athletica in March 2014 [PDFcheerleaderdistrictcourt], ruling that the aspects of the uniform that Varsity claimed copyright on were so vital to the notion of what a “cheerleader uniform” is as to not be afforded copyright protection.

“[T]he colors-and-designs component of a cheerleading uniform cannot be conceptually separated from the utilitarian object itself,” explained the judge. “Copyright protection, as a matter of law, cannot apply.”

On Second Thought

However, in Aug. 2015, a split Sixth Circuit Court of Appeals reversed the lower court’s ruling, and said that Varsity could indeed bring a copyright claim on its uniform designs.

In the Sixth Circuit’s majority opinion [PDF], the lower court should have given more importance to the fact that the Copyright Office had granted Varsity’s application on these designs.

Additionally, the panel concluded that while the Varsity designs are of useful articles — namely, cheerleading uniforms — the copyrighted designs themselves are not intrinsically important to the utility of a cheerleader uniform.

In other words, this isn’t like removing the steering wheel from a car; you can still have a functioning cheerleader uniform that doesn’t infringe on the Varsity designs.

The appeals panel said that the utilitarian needs of a cheerleader uniform are to “cover the body, permit free movement, and wick moisture” away from the wearer.

“A plain white cheerleading top and plain white skirt [would] still cover the body and permit the wearer to cheer, jump, kick, and flip,” explains the majority.

Judge David McKeague seized upon this sentiment in his dissenting opinion.

“Without stripes, braids, and chevrons, we are left with a blank white pleated skirt and crop top,” writes McKeague. “[T]he reasonable observer would not associate this blank outfit with cheerleading. This may be appropriate attire for a match at the All England Lawn Tennis Club, but not for a member of a cheerleading squad.”

To The Supremes

Star Athletica petitioned the Supreme Court in Jan. 2016 [starathleticapetitionPDF], arguing that the Sixth Circuit had created an entirely new test for determining whether a useful article was copyrightable, and that the panel broke from existing precedent in granting a significant amount of importance the existing copyrights for the Varsity designs.

The smaller company got some heavyweight support in briefs from groups like Public Knowledge and the American Library Association, and a coalition of intellectual property law professors from Georgetown, NYU, U.C. Berkeley, Notre Dame, Stanford and other colleges. These academics contend that the proper test for separability — whether a useful item’s design elements can be copyrightable — is “only whether the claimed design could be removed from the article and exist on its own as a pictorial, graphic or sculptural work that is not a useful article.”

Meanwhile, Varsity lined up its own big-name support, including the Fashion Law Institute and a trio of academics from Harvard and NYU. In the eye’s of Varsity’s supporters, Star Athletica is trying to “carve out garment designs as a special category of works that are unprotectable,” which they contend would “undermine the coherence of copyright law and would render unprotectable not only garment designs but a far broader swath of works, including many that have long been protected” like wallpaper, fabric, and flooring print designs.

The 100-Year Monopoly?

The two sides had their day before the eight Supreme Court justices on Monday, and the transcript of the discussion [PDF] gives little indication of which direction the court will ultimately go when it decides this case, though it did spark some interesting discussion.

The attorney representing Star Athletica repeatedly brought up the notion that granting a clothing manufacturer copyright on a basic design is effectively handing them a 100-year monopoly on that product. Some justices grabbed on to that idea, while others weren’t as convinced.

“All women’s clothes have design. All men’s clothes have design. For a hundred and more-than-that years, the fashion industry has not enjoyed copyright protection,” said Justice Stephen Breyer. “If
suddenly in this case we say that dresses are copyrightable — and they are because every one of them
has some design — perhaps we’ll double the price of women’s clothes.”

Likewise, Justice Sonia Sotomayor questioned Varsity about whether or not the schools who buy uniforms from the company know that, if this copyright exists, they can’t get something similar from a competitor for the next century.

“If you have a copyright on this design, and they have adopted their school colors, orange and black,” then aren’t they stuck with Varsity, she asked the company’s attorney.

He countered that “There are many, many, many variants available, both copyrighted and uncopyrighted… of cheerleading uniforms, that, you know, Varsity and its competitors can sell.”

Justice Elena Kagan said that even if a company were to hold monopolies on individual cheerleader uniform designs, “can’t the school just go to somebody who puts the zigzag where the chevron was, or the chevron where the zigzag was, or makes it a couple of different colors or adds another stripe?”

The Star Athletica attorney said it would be problematic because the copyright holder “would claim that it was too close to the original… there are only certain places that these stripes and chevrons and color blocks can go, otherwise it doesn’t look like a cheerleader uniform anymore.”

Justice Breyer also discussed the implications of clothing copyright on the legal system, noting that “any good designer or lawyer could go and take any dress or suit, just about, and produce a picture that looks very much like that and then sue the companies that use the same dress or style.”

Additionally, theorized Breyer, wouldn’t a ruling in Varsity’s favor mean “allowing copyright for virtually… every design of a useful article, the very thing that Congress said they did not want?”

A comment by Justice Sotomayor cut right to the core of what she believes is the intention of the copyright claims.

“You’re killing knock-offs… with copyright,” she said to Varsity’s attorney. “You haven’t been able to do it with trademark law. You haven’t been able to do it with patent designs. We are now going to use copyright law to kill the — the knockoff industry. I don’t know that that’s bad. I’m just saying.”


by Chris Morran via Consumerist

A Weird Way To Celebrate Halloween: Nabbing Gas From NJ Before Prices Go Up

A $0.23 tax hike per gallon of gasoline is finally happening in New Jersey today, and that meant a weird form of adult trick-or-treating took place last night: people from other states — okay, pretty much just New York — rushed over the border to get their last cheap fill-up before the higher tax went into effect.

Last night, as New York Times reporters staked out a service station in Mahwah, regular gas cost about $1.90 per gallon in New Jersey.

That might seem expensive compared to where you live, but gas cost at least a quarter more in New York: today, it costs around $2.30 near Consumerist’s global headquarters in Yonkers, NY.

One graduate student living just across the border in New York state was interviewed by the times while putting $3 worth of gasoline in her Mustang. She pondered that she would probably need to get a more gas-efficient car now that she can’t go across the border to get discounted gas.

“I’m going to need a new car because of this, maybe a Prius,” she said, probably delighting a Toyota dealer somewhere with a lot full of unsold Priuses.

Not that New Jersey residents or their neighbors had a lot of time to prepare: after years of wrangling while state highway projects sat around, the state’s governor finally agreed to a gas tax increase just last month.

“When I made my financial plan for the year, I didn’t plan for this,” one motorist told the Times. She didn’t identify which state she lives in, but said that she planned to carpool more and buy fewer shoes in the coming month to make up the difference.

As Days of Cheap Gas End in New Jersey, Drivers Descend for a Last Fill-Up [New York Times]


by Laura Northrup via Consumerist

Lyft Passengers Can Earn JetBlue Frequent Flyer Points On The Way To The Airport

Everyone likes getting a ride to the airport; no parking, no trudging from the garage to the terminal, but do you really care if it’s Lyft, Uber, a taxi, or your cousin Ralph who takes you there? Lyft is trying to make that decision easier for JetBlue passengers by offering them frequent flyer points by using the ride-hailing service.

Lyft announced the partnership Tuesday, calling the program a “door-to-door” solution for travelers both on the ground and in the air.

Through the partnership, Lyft passengers will have the ability to earn JetBlue’s TrueBlue loyalty points and tap into exclusive travel perks and discounts.

Here’s how it works: customers link their JetBlue and Lyft accounts inside the JetBlue mobile app. Passengers can then earn TrueBlue points each time they take a Lyft to or from any airport in the U.S. where Lyft operates.

Each year, a passenger can earn up to 1,200 points through rides with Lyft. However, Mashable points out that translates to just $30 to $40.

Additionally, new users who sign up for Lyft through JetBlue will receive a $15 ride credit or 750 TrueBlue points.

While Lyft says the partnership is the first of its kind, it previously partnered with Southwest Airlines and American Airlines for similar point-earning opportunities.

[via Mashable]


by Ashlee Kieler via Consumerist

Senator Concerned AT&T/Time Warner Merger May Create Net Neutrality Violations

Well, that didn’t take long: Although the formal paperwork to make the AT&T / Time Warner merger happen hasn’t yet been filed anywhere for review and approval, several lawmakers have already been out in front of it voicing their sternest disapproval. Joining the club today? Sen. Ron Wyden (OR), who’s asking the FCC to please think of net neutrality, and consumers, when it comes time for merger review.

In his letter (PDF) to the FCC, Wyden says that he’s deeply worried that the proposed merger between AT&T and Time Warner is basically rife with the potential for “anti-competitive practices that harm consumers.”

Wyden’s big areas of concern are the same ones that we see popping up all over all the time: data caps and zero-rating. The two issues go hand in hand; without the one, you don’t need the other.

Data caps are what they sound like: limits on how much cumulative bandwidth your account is allowed to use in a billing cycle before either being cut off or, more typically, incurring extra fees.

ISPs generally couch their fondness for data caps in the language of fairness — “if you use more, you should pay more” — while neglecting to mention that those who pay less don’t get the opportunity to pay less. They also try to say it’s about managing network congestion and making sure a handful of users don’t ruin it for everyone, despite leaked internal documents proving that’s not actually true.

Comcast, AT&T, and Cox Communications have all set the data cap for their customers at the 1 TB mark within the past year. Charter, as a condition of its purchase earlier this year of Time Warner Cable and Bright House Networks, is not permitted to impose data caps on its users for another seven years — so, 2023 at the earliest.

If you’ve got a data cap, then it becomes a tool for managing your customers, and that’s where zero-rating comes in.

Zero-rating is the practice of exempting some data from counting against a data cap, and those business arrangements can manipulate consumer behavior. If Video Service A is going to make you hit an overage charge, but Video Service B is exempt, the reasoning goes, that pushes you harder not only to use Video Service B, but to avoid using Service A in a way that may be construed as discriminatory.

Neither data caps nor zero rating are explicitly addressed in the 2015 Open Internet Rule (the real name of net neutrality). That rule, upheld by the Court of Appeals earlier this year, leaves zero-rating subject to a case-by-case review by the Commission to make sure that it is “innovative” rather than anti-competitive.

The Commission is, meanwhile, investigating data caps, but as part of an annual report on broadband deployment, rather than as part of the Open Internet proceeding. That investigation has brought us recent gems like Netflix saying data caps are bad and Mediacom saying the internet is Oreos, but has not yet brought us a conclusion on whether data caps are kosher or not.

Wyden confirms all this: “Nearly all data caps,” he writes, “have nothing to do with network management and everything to do with profiting from an ever-more-consolidated broadband market. Data cap plans that zero-rate data at the discretion of the ISP violate the principle of net neutrality by creating an internet where one bit is favored over another bit absent user control.”

Letting a distribution company buy a content company, Wyden continues, only increases the risk. “Should AT&T decide to zero-rate data associated with streaming HBO,” he hypothesizes, “one can easily foresee a quick uptick in Game of Thrones streaming, instead of Mr. Robot, which is owned and produced by a rival network.”

AT&T’s already exempting DirecTV app users from AT&T wireless data caps, and is expected to do the same when it eventually launches its full over-the-top service, DirecTV Now. That, Wyden concludes, “could give AT&T even more incentives and abilities to disadvantage other competitors, such as Netflix and Sling.”

Wyden’s letter may be one of the first to land with the FCC, but he’s decidedly not alone. Other senators who have already publicly voiced concern about the merger include Al Franken (MN), Bernie Sanders (VT), Amy Klobuchar (MN), Mike Lee (UT), Richard Blumenthal (CT), Tim Kaine (VA), and Ed Markey (MA).

AT&T CEO Randall Stephenson and Time Warner CEO Jeff Bewkes will be testifying before the Senate Judiciary Committee’s antitrust subcommittee about the merger on December 7.


by Kate Cox via Consumerist

Hip Hop Press - Hip Hop Press Releases

Def Sounds: It's Hip Hop

ProHipHop: Hip Hop Business News