Wednesday, September 23, 2015

Kohl’s Hops On The Same-Day Delivery Testing Train

(Daniel Oines)

The seemingly never-ending list of retailers wading into the same-day delivery game grew by one this week: Kohl’s will test a quick-delivery service in two markets in an attempt to revamp its digital presence and attract customers who want their purchases to arrive as quickly as possible.

The retail department store chain announced Tuesday that it is piloting a same-day delivery service in Chicago and San Francisco, the Milwaukee Business Journal reports.

To be part of the new test, customers place orders on Kohls.com or on the company’s mobile app by 1 p.m., select the same-day delivery option and the item will be delivered by 8 p.m., the company says. Orders placed after 1 p.m. will be delivered the following day.

While the company didn’t elaborate on the cost of the service in its announcement, a look at the shipping options on its website shows that same-day delivery costs a flat fee of $14.95.

Screen Shot 2015-09-23 at 10.08.55 AM

In addition to unveiling its same-day delivery pilot, Kohl’s updated its app in an attempt to streamline the mobile shopping experience by adding personalization functions and easier navigation of promotions, “Kohl’s Cash” and coupons available at the retailer.

Kohl’s will also add Apple Pay for mobile customers and Visa Checkout for online and mobile purchases.

Kohl’s testing same-day delivery in two markets [The Milwaukee Business Journal]


by Ashlee Kieler via Consumerist

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